1. Introduction Bongweni Loyalty Momentum (Pty) Ltd t/a BLM Supplies Online (Registration Number: 2023/861817/07) protects your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, www.blmsupplies.co.za, or engage with our services.
2. Definitions:
- Personal Information: Any information that can identify you as an individual, including but not limited to your name, contact details, and demographic information.
- Website: www.blmsupplies.co.za,
- User: Any person who accesses or uses the Website.
3. Information We Collect We may collect the following types of personal information:
- Name,
- Contact information (email, phone number)„
- Address,
- Payment information,
- Purchase history,
- Any other information you provide voluntarily
3.1 Cookies
We use cookies to enhance your experience on our Website. Cookies are small files stored on your device that help us remember your preferences and improve our services. You can manage your cookie preferences through your browser settings.
4. How We Use Your Information BLM Supplies Online uses your personal information for various purposes, including:
- To process and fulfill your orders
- To communicate with you regarding your orders and inquiries
- To improve our Website and services,
- To send promotional materials and offers (with your consent)
- To comply with legal obligations
5. Disclosure of Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service providers who assist us in operating our Website and conducting our business (e.g., payment processors, shipping companies),
- Law enforcement or regulatory authorities if required by law,
- Third parties with your consent
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.
7. Your Rights Under POPI, you have the following rights regarding your personal information:
- The right to access the personal information we hold about you
- h The right to request corrections to your personal information,
- The right to request the deletion of your personal information,
- The right to object to the processing of your personal information To exercise these rights, please contact us using the details provided in Section 12.
Retention of Your Information We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Security
- The User may not utilise the Website in any manner which may compromise the security of BLM Supplies Online’s networks or tamper with the Website in any manner whatsoever, which shall include without limitation, gaining or attempting to gain unauthorised access to the Website, or delivering or attempting to deliver any unauthorised, damaging or malicious code to the Website, all of which is expressly prohibited. Any person or entity who does or attempts to do so shall be held criminally liable. Further, should BLM Supplies Online suffer any damage or loss, damages shall be claimed by BLM Supplies Online against the User.
- To ensure the security and reliable operation of the Website for all Users, BLM Supplies Online hereby reserves the right to take whatever action it may deem necessary to preserve the security, integrity, and reliability of its network and back-office applications.
- Any User who commits any of the offenses detailed in Chapter 13 of the ECT Act (specifically Sections 85 to 88 (inclusive)) shall, notwithstanding criminal prosecution, be liable for all resulting liability, loss, or damages suffered and/or incurred by BLM Supplies Online.
9. Retention of Your Information
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
10. Risk, Limitation of Liability and Indemnity
- The User’s use of this Website and the information contained on the Website is entirely at the User’s own risk and the User assumes full responsibility and risk of loss resulting from the use thereof.
- The transmission of information via the Internet, including without limitation via electronic mail, is susceptible to monitoring and interception. The User bears all risk of transmitting information in this manner. Under no circumstances shall BLM Supplies Online be liable for any loss, harm, or damage suffered by the User as a result thereof. BLM Supplies Online reserves the right to request independent verification of any information transmitted via electronic mail and the User consents to such verification should BLM Supplies Online deem it necessary.
- To the extent permissible by law:
- neither BLM Supplies Online nor its agents, consultants, or employees shall be liable for any damages whatsoever, including without limitation any direct, indirect, special, incidental, consequential, or punitive damages, howsoever arising (whether in an action arising out of contract, statute, delict or otherwise) related to the use of, or the inability to access or use the content of the Website or any functionality thereof, or the information contained on the Website, even if BLM Supplies Online knows or should reasonably have known or is expressly advised thereof;
- the liability of BLM Supplies Online for faulty execution of the Website as well as all damages suffered by the User, whether direct or indirect, as a result of the malfunctioning of the Website shall be limited to BLM Supplies Online rectifying the malfunction, within a reasonable time and free of charge, provided that BLM Supplies Online is notified immediately of the damage or faulty execution of the Website. This liability shall fall away and be expressly excluded if the User attempts to correct or allows third parties to correct or attempt to correct the Website without the prior written approval of BLM Supplies Online. In no event, however, shall BLM Supplies Online be liable to the User for loss of profits or special, incidental, consequential, or punitive losses or damages arising out of or in connection with the Website or its use or the delivery, installation, servicing, performance or use of it in combination with other computer software;
- the User hereby unconditionally and irrevocably indemnifies BLM Supplies Online and agrees to hold BLM Supplies Online harmless from all loss, damages, claims, and/or costs, of whatsoever nature suffered or incurred by BLM Supplies Online or instituted against BLM Supplies Online as a direct or indirect result of:
the use of the Website;
- software, programs, and support services supplied by, obtained by, or modified by the User or any third party without the consent or knowledge of BLM Supplies Online;
- the User’s failure to comply with any of these Terms or any other requirements which BLM Supplies Online may impose from time to time;
- the actions or requirements of any telecommunications authority or a supplier of telecommunications services or software; or
- any unavailability of, or interruption in, any service provided via the Website which is beyond the control of BLM Supplies Online.
- The User expressly waives and renounces all their rights of whatever nature that they may have against BLM Supplies Online for any loss suffered as a result of information supplied by BLM Supplies Online being incorrect, incomplete, or inaccurate.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website. Your continued use of the Website after any changes constitutes your acceptance of the new Privacy Policy.
12. Contact Us
- If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
- Bongweni Loyalty Momentum (Pty) Ltd Address: 00070 Makabeni St, Orlando West, Johannesburg, 1804
- Email: contactus@blmsupplies.co.za
- WhatsApp: https://wa.me/message/HMGP7H5BIFW3L1